Terms & Conditions

MOTH+Mink Terms & Conditions:

We reserve the right to change these terms & conditions from time to time, therefore we would recommend that you review these regularly.  All changes are effective as and when they are published on the website.

Specific offer restrictions:

Any specially offered UK Free or discounted delivery offers exclude Highlands & Islands.

Exclusions to Online promotions and discount codes may apply. Bespoke orders are excluded from Online promotions but please contact us to discuss any potential Bespoke order promotions or wholesale / designer discounts.

 

 

Contact Address:

Moth and Mink

PO Box 249

Newry

County Down

BT35 5EY

Northern Ireland.

 

 

All trademarks, logos, images and content remain the property of Moth and Mink and/or its affiliates, licensors or suppliers. You are not permitted to reproduce, duplicate or manipulate any of the content and/or images without the explicit consent of Moth and Mink Ltd.

All information displayed on this website (verbal or written) is for guidance only and is provided in good faith and without warranty, and although every effort has been made to ensure all the product details, descriptions & prices are correct they are for guidance purposes only and not binding.

Every effort is made to ensure that the colour and design of the product appear as accurately as possible, however the actual colours you will see can vary depending on your computer equipment or mobile device and, as such, we cannot guarantee that the goods on delivery will reflect the colour on your computer. We therefore highly recommend that all customers request samples where available to check the colour suitability prior to placing any order.

Any links from this site are for convenience purposes only and should not be deemed as an endorsement for the products or services therewith.  Moth and Mink shall not be liable to any person for loss or damage arising from the use of the information contained within this site or in any linked sites.

 

Terms of Sale:

All orders are subject to availability and confirmation of the order price. When placing an order with Moth and Mink, you must be over 18 years of age, be legally capable of entering into a binding contract and possess a valid credit, debit card or PayPal account acceptable to us. Please be aware that your card will be debited immediately at the end of the checkout process. Due to the quick turnaround in our sales process, once an order has been confirmed we are unable to make changes or cancel an order that has been dispatched.

When confirmation of order is received, it does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Moth and Mink is based in Northern Ireland. Any orders that are received from outside of UK may be subject to import tax and custom charges. Should the customer fail to pay the necessary taxation, any costs incurred for shipping, recovering and destroying items will be deducted from any refunds that are offered.
Promotions / Discounts:

Promotion codes promoted by MOTH+Mink entitle you to an offer on your online order from www.mothandmink.com. Please note, promotion codes can only be used once per transaction and cannot be used in conjunction with any other promotion or offer. Promotion codes are territory specific, remain our property, and are not transferable. There is no cash alternative. We reserve the right to withdraw them and refuse or restrict any order at any time. Promotion codes are only valid on www.mothansmink.com for payments made by residents of the United Kingdom and Ireland in Sterling, where enabled, Euros, US or Australian dollars. Payment by Euros, US or Australian dollars can be enabled by selecting the appropriate country in the drop down location selection menu at the bottom of the page. Email promotions are intended for web use only and may not be reflected in shops and other outlets.

FOR ALL PROMOTIONS

Unless otherwise stated:

Discount codes must be entered at the checkout for the discount to apply

Only one discount code can be used per transaction

UK free or discounted delivery offers exclude Highlands & Islands

Discount codes may be offered to account holders from time to time and may only be used when purchasing through the account from which they were offered. Promotional discount codes may also be offered in respect any, or specific products or purchases made on the website and we reserve the right to withdraw them without prior notice. Discount codes may not be combined with any other sales, coupons or discount codes. Discount codes MUST be entered at the time of purchase on the view cart page, and cannot be applied retrospectively.  Moth and Mink may extend a special offer or discount for wholesale, large bulk orders or to designers.  These offers are made in good faith and Moth and Mink reserve the right to revoke such offers. 
 
Moth and Mink reserves the right to amend the terms of any promotions and/or discount codes at any time.
Privacy Policy:
Your Personal Information is only used in accordance with our privacy policy.  Please refer to our Privacy Poloicy for more information.
Liability:

We recommend that you check the Products for defects or discrepancies as soon as possible. If you find a defect or discrepancy in the products, or suffer loss or damage that is a foreseeable result of us failing to use reasonable care and skill, please let us know as soon as you become aware of the relevant issue. You should then take reasonable steps to minimize the damage or loss you may suffer. For example, if you should find the wallpaper does not match the wallpaper you had ordered, you should stop and tell us about the problem and not carry on papering your walls with the wrong wallpaper.  We are not responsible for you not checking and approving the items prior to installation.  We do not accept responsibility for any delays to installation.  Adequate care and planning by you / your design / construction team should be afforded to allow for delivery, approval, return and replacement of item or items if necessary, prior to engagement of installation services.  Timely notifications of wrong or defective items are your responsibility and should fall in line with stated refund terms.

 

We are not responsible for shipping or manufacturing delays.  We endeavor to work with our partners to provide you with fair estimates for both manufacture and shipping but we cannot enforce these timeframes and as such, these timeframes are estimates only.

We will not be liable to you (or any other user of our website or product) for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use or inability to use our website or reliance on the content displayed on the website.

We supply products (including any paid or free samples provided with your order) for domestic and private use. On this basis, you agree not to use the products for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We do not in any way exclude or limit our liability for:

death or personal injury caused by our negligence;

fraud or fraudulent misrepresentation; and

any matter in respect of which it would be unlawful for us to exclude or restrict our liability.

Some of the products we sell to you may come with a manufacturer's guarantee. For details of the applicable terms and conditions, please refer to the manufacturer's guarantee provided with the products or contact us for these if there is none accompanying the product. If you are a consumer, a manufacturer's guarantee is in addition to, and does not affect, your legal rights in relation to products that are faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. (UK)